What is Services for Humans?

We want to know what makes services that really work for people. We’re asking the following questions…

  • How do we create more person focused public services that are better able to respond to the complexity of problems present in our communities?

  • How do we involve a diverse group of people in the design and delivery of services - especially those with lived experience using these services?

  • What does high quality service and user involvement look and feel like?

  • What role does collaboration play in creating services for humans?

  • How can we resource and advocate for this type of work?

Before people reach a crisis point, there are services that are called “early help”.

Our purpose with this inquiry is to try and understand what elements are at play for people to get to this point, and support in planning what to do next.

We are developing and testing ways of delivering and influencing early help services for families to centre the voices, skills and experiences of people with lived experience of these services.

This is how…

  1. Parent Power

  2. Social Prescribing

“It’s great for people to be able to use their lived experiences to change the way the services are created. But it’s also important that those services don’t use that person’s lived experience to get their ends without thinking about the possible consequences of what that could be retraumatising families.”

What we want to achieve…

  1. Share the learning from Parent Power with different agencies, organisations and schools.

  2. Bring together the insight generated by parents and professionals through the Systems Changers learning programme, and decide on areas for action.

Parent Power is a collaboration between African Families in the UK (AFIUK) and Oxford Hub.

Through the use of paid and trained parent support workers, we bring parents together to support each other, enabling families to lead their best lives and achieve their goals.

“It’s an important day to hear different perspectives and to hear from people who are approaching services for humans in different ways. One of the really interesting things is that it doesn’t really matter what your title is, or what your lanyard says. What really matters is what your motivation is. If you are motivated to make a difference, to help other people in your communities, you can do it.”

Featured
An Unlikely Partnership
Services for Humans
An Unlikely Partnership
Services for Humans

In late September, I attended the “Coming together for nature” afternoon tea celebration hosted at the Clockhouse by Leys CDI. This was to unveil their newly rejuvenated garden to partners who have supported them in the past, and to reconnect and thank them for their support.

Read More →
Services for Humans
What we learned at the 2021 Services for Humans inquiry events
Services for Humans
What we learned at the 2021 Services for Humans inquiry events
Services for Humans

How can we create, develop and verify human-centred services? To continue exploring this, here are some takeaways and talking points from the conversations that took place during Marmalade Week.

Read More →
Services for Humans