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An inclusive approach to impact evaluation

Users (or “beneficiaries”) stand at the centre of any social change program. They are the very reason a project is created, funded and implemented. But, despite their central role, users have often been left with little to no influence in decision-making and unable to define the projects they are supposed to benefit from.

Since they are experiencing the desired changes (or absence thereof) in their lives and communities, users’ perspectives should inform the MEL (Monitoring, Evaluation and Learning) process in all its dimensions – from planning to data analysis and learnings. On top of that, user voices can represent an invaluable source of innovative ideas.

This is why, at TSIC (The Social Investment Consultancy), we want to help funders and organisations re-shape their processes and methodology in a way that fundamentally modifies the power dynamics among the three main groups of stakeholders - funders, organisations, and users. To do so, we created USERS, a new MEL methodology that gives organisations a practical roadmap to including users.

Because we know that change is complex, we want to spark discussion around key challenges and opportunities of an inclusive approach:

What are the main barriers to including users in MEL? What are the main risks? What are the tools that could facilitate and support this approach? What are the main benefits?

Bonnie Chiu, Managing Director at TSIC, will lead an interactive session that will explore practical ideas to include users in MEL processes. 

The perfect session for: anyone who is interested in adopting more inclusive approaches to social change. This event could be especially interesting for MEL practitioners in the social sector. 

Please note: There is no step-free access to the Loft. If you are a wheelchair user it may not be possible for you to access this space, which is only available via a short flight of stairs. Please do contact us if you would like more information: hello@marmalade.io